GDPR Privacy Policy for CM Trade Solutions
Effective Date: 1st November 2024
Introduction
CM Trade Solutions ("we," "us," or "our") is committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR). This policy outlines your rights and our obligations to process and safeguard your personal data lawfully.
1. Personal Data We Collect
We may collect and process the following types of personal data:
- Identity Data: Name, job title, company name, and similar identifiers.
- Contact Data: Email address, phone number, and physical address.
- Technical Data: IP address, browser type, time zone, and device information.
- Usage Data: Information on how you use our website and services.
2. Lawful Basis for Processing
Under the GDPR, we rely on the following legal grounds to process your personal data:
- Consent: When you have given us explicit permission to process your data.
- Contractual Necessity: To fulfill our contractual obligations to you.
- Legal Obligation: Where processing is necessary to comply with legal requirements.
- Legitimate Interests: For purposes of improving our services and managing our business operations, provided your rights do not override these interests.
3. How We Use Your Data
We use your personal data to:
- Provide and manage our services to you.
- Communicate with you regarding inquiries and requests.
- Improve our website, products, and services.
- Comply with legal and regulatory obligations.
4. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, we will securely delete or anonymize your data.
5. Your GDPR Rights
Under the GDPR, you have specific rights regarding your personal data:
- Right to Access: You can request access to your personal data and obtain a copy.
- Right to Rectification: You may request that we correct inaccurate or incomplete data.
- Right to Erasure: You can ask us to delete your personal data, subject to certain legal obligations.
- Right to Restrict Processing: You have the right to request limitations on our processing of your data.
- Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
- Right to Object: You can object to our processing of your data, particularly for direct marketing purposes.
- Right to Withdraw Consent: If you provided consent, you could withdraw it at any time without affecting the legality of prior processing.
6. Sharing and Transfer of Data
We do not sell or share your personal data with third parties except:
- Service Providers: Trusted providers who assist in delivering our services.
- Legal Requirements: When required by law, regulation, or legal process.
If we transfer your data outside the European Economic Area (EEA), we ensure adequate protection in compliance with GDPR standards.
7. Cookies and Tracking
Our website uses cookies to enhance user experience. You may adjust your browser settings to refuse cookies, though this may limit your ability to use certain features.
8. Data Security
We use appropriate security measures to protect your data. However, no system is entirely secure, and we cannot guarantee the absolute safety of your information.
9. Changes to This Policy
We may update this policy occasionally. Changes will be posted on this page with an updated "Effective Date."
10. Contact Us
If you have questions or concerns about this policy or your rights under GDPR, please contact us at:
CM Trade Solutions
Email: info@cmdrainage.co.uk
Phone: 0330 024 3770