CCTV drain surveys play a crucial role in supporting insurance claims for drainage problems. Here's how they can help.

Benefits for Insurance Claims

  • Provides visual evidence of drainage issues
  • Pinpoints exact location and extent of damage
  • Helps determine if the problem is covered under the policy
  • Supports cost estimates for repairs

Key Information Provided

  • Detailed footage of the drainage system
  • Precise location of any damage or blockages
  • Assessment of the severity of issues
  • Recommendations for repairs
  • Cost estimates for necessary work

Process

  • An engineer conducts a CCTV inspection of the drains
  • Footage is analysed to identify problems
  • A comprehensive report is generated, including images and video evidence
  • The report is submitted to the insurance company as part of the claim

Common Claimable Issues

  • Collapsed or cracked pipes
  • Tree root intrusion
  • Severe blockages
  • Pipe misalignment
  • Damage from ground movement

Working with Insurance Companies

  • Liaising directly with the insurance company
  • Providing all necessary documentation
  • Explaining technical aspects of the damage and required repairs
  • Arranging and carrying out approved repair work

Important Considerations

  • Check your policy: Not all home insurance policies cover drainage issues by default
  • Act quickly: Report problems to your insurer as soon as possible
  • Keep records: Document all communication with your insurance company and drainage professionals

By providing clear visual evidence and expert assessment, CCTV drain surveys can significantly strengthen insurance claims for drainage issues, helping to ensure fair and prompt settlement.

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